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You can return the products within 30 days from the date of purchase. You need to have an order number or invoice.
If you want to return or exchange products, they need to be seald and not used without any damage.
You can log in to your account and in your "Dashboard" you will find "Support". Send Us a message with all forms filled up and we are going to contact you.
Unfortunately No. Items bought on Sale can be replaced only with store credit.
Yes. You can change product to another one.Â
All information you will be receive via our email system. On the day of delivery you are going to be notify with email and phone call.
There is no need for that. Our delivery person will pick it up on the next delivery close to you. All you need to do is to inform us via website, email...etc.
Our team always trying to be fast as possible. Sometimes we are slowed down by Public Holidays or Sundays but usually not more than 3-4 days.
The refund will be returned to the same account from which one payment has been made.
